FAQ

 

 

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Phone: 1-519-991-3861 For Information Email: info@jenssda.com
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1) Why is Jenssda system powerful and special?

2) What does a Standard Configured Jenssda system consist of? ?

3) What is involved in configuring "Jenssda Software Only?

4) How does Jenssda get the data?

5) I already have a Wonderware , Intellution , Cimplicity , Iconics , RSview , CiTect , SCADA package, why do I need Jenssda?

6) What if I want to add new equipment or remove existing equipment from our floor?

7) What I need do for plant network, Ethernet or data Highway?

8) How do I go about getting a quotation for a Jenssda system?

9) What are the minimum requirements for Client station Computer?

10) What about upgrades and support?

11) What if I already have all the points in an existing software package such as Wonderware , Intellution Cimplicity , Iconics , RSview , CiTect or another database?

12) Is all of the data stored on my computer all the time?

13) What happens when I run out of disk space or my hard drive crashes?

14) We need to insure that our data can not be changed. Will Jenssda meet this requirement?

15)What if i lose computer power unexpected, will it lose data?

16) How to log on Jenssda runtime system through internet to see how it works before I purchase?


 

1) Why is Jenssda powerful and special?

  • Easy to use, one screen see all data >>> See Screen
  • Fault Data Details with time start and end, Fault time, special >>>See screen
  • Pause data Details with time start and end, Pause time, special>>>Screen
  • Event log can help find what it is going with production or OEE, powerful
  • Data Correct, no fake data
  • Each Hour Data with OEE Alarm to help inspire production >>> See Screen
  • Chart Live data >>> See Screen >>> Hourly Screen
  • Excellent and useful system with years approved by using in real plant

 

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2) What does a Standard Configured Jenssda system consist of?

 

add following extra 2 item as Full configured system.

Add following as Expanse configured system

  • view data from anywhere over internet.

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3) What is involved in configuring "Jenssda Software"?

The Jenssda software includes: Data point configuration, which includes Fault, pause, part number, and so on... . After configuring the I/O Server, OPC server configuration, and SQL server configuration, use the Data ID to identify the points that are to be collected.

Once the data points have all been configured, you are ready to go.

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4) How does Jenssda get the data?

This is where the Factory Floor Experts at Jenssda come in. Every system is different, some data points already exist in PLC, some don't, Jenssda's experts make PLC Data point and type to associate with Jenssda system, this simple modification in PLC will not bother anything for equipment motions, then data over Ethernet communicate with OPC server, finally to the users.

Jenssda System database server can hold data for years, and you are able to view data locally and remotely

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5) I already have a Wonderware , Intellution , Cimplicity , Iconics , RSview , CiTect , SCADA package, why do I need FIN?

SCADA packages are not designed to collect data. Their primary function is to control the process or machinery. Most only store limited information for 1 to 4 weeks.

Jenssda brings your machine and process data to the office in a format that everybody can understand and utilize. You never know when you'll need to go back and look at data.

The data can be printed out any time you want.

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6) What if I want to add new equipment or remove the existing equipment from our floor?

Jenssda software fault data point can be added in fault description table by yourself, if you remove or add equipment, it doesn't bother Jenssda system running, if you want to get new data points into Jenssda system, for example a new equipment coming in your floor, just give us a call.

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7) What I need do for plant network, Ethernet or data Highway?

Jenssda system extracts data through Ethernet network normally, however, it is still ok to have other network, for example, data highway, Jenssda experts can integrate all the network together.

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8) How do I go about getting a quotation for a Jenssda system?

For Jenssda system, please contact the sales department for pricing.

A standard configured Jenssda System, we need know: the number of PLC processors, plant information, shift schedule...so on, it also needs your available stuff information, for example, high quality computer, SQL server. Base on above information, we can give you a budgetary quotation

Due to the nature of data collection and the variety of equipment on typical factory floors, in most cases we need to visit your facility to look at your equipment. Part of our expertise and knowledge is knowing the factory floor, and providing the best solution for collecting the data. Our "Plant Review" is currently FREE of charge for serious inquiries. Upon completion of the survey, we will send you a detailed proposal including all engineering and hardware required to collect the data you need. We can even recommend what points we think you should collect.


It is simple, leave the data collection to the experts… Jenssda!

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9) What are the minimum requirements for the Client Station Computer?

Window XP professional operating system
Pentium ® 3 processor, 512MB RAM, 10 GB of free HD space

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10) What about upgrades and support?

You will get one free year of telephone support and upgrades with your Jenssda software. After a year, you can renew your support on a yearly basis for a nominal fee.


Support for Fully Configured Jenssda systems includes weekly health checks, telephone support, access to our customer website, and upgrades. After a year, you can renew your support on a yearly basis for a nominal fee. Upon renewal, you will receive a new removable drive to back up your data for the coming year.

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11) What if I already have all the points in an existing software package such as Wonderware , Intellution Cimplicity , Iconics , RSview , CiTect or another database?

If your data is already pulled from the plant floor into a database, we can usually obtain the data easily from that software package. In most cases, this requires little or no additional engineering.

Please consult a Jenssda engineer to discuss your application.

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12) Is all of the data stored on my computer all the time?

Yes, the data is always there on your server, so you can retrieve it whenever you need it.

Jenssda system keeps last moment data always, when you lose power or unexpected event happening in your computer or server, it can recover all the data automatically when you reboot your computer or server.

The data collected can also be easily saved to a network drive using Windows Explorer ®.

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13) What happens when I run out of disk space or my hard drive crashes?

The Jenssda software monitors critical computer system points. One of these points is hard drive disk free space. You can set up an alarm to alert you when the free space falls below a specified number. Utilizing this feature will insure that you never lose any data.

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14) We need to insure that our data can not be changed. Will Jenssda meet this requirement?

Yes! The data collected by Jenssda can never be modified. It stays in its originally collected state.

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15) What if I lose computer power unexpected, will it lose data?

No, you will not lose your data, Jenssda system keeps last moment data always, when you lose power or unexpected event happening in your computer or server, it can recover all the data automatically when you reboot your computer or server. Just start application.

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16) How to log on Jenssda runtime system through internet to see how it works before I purchase?

it is very efficient way to get to know Jenssda, you give our salesman a call, he will guide to log on Jenssda runtime system and let you play around how it works, and how many data you will have, it only take a few minutes to do it. very easy. call now: 519 967 0472 (lisa), or 810 208 6188 (Larry), or send email at: info@jenssda.com

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